blog
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let users bring their own AI
Long intake forms are losing to a new pattern: hand the user a prompt, let them have the conversation with their AI of choice, then paste structured JSON back.
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reconciliation is not an AI problem
No agent can rebuild a record that was never captured properly. The fix is cleaner data at the source.
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chargebacks aren't a fraud problem
The #1 cause of chargebacks isn't fraud — it's customers not recognising the charge on their statement.
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the transaction you can't place
Behind every unclear payment is someone trying to explain it later.
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not building. not selling. reconciling.
1 in 5 Australian SMBs spends a full working week every month on financial admin.
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the syncpay waitlist is open
Something I'm genuinely excited to share. If you use Stripe, Square, Shopify, Xero, or run a business — this is for you.
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winning the validator at monash generator
What I learned from being forced to validate the problem before defending the solution.